Thursday afternoon, Bayview Hill: a family of six hosting twenty guests the next day, and a kitchen sink that had gone from slow to completely blocked overnight. The garbage disposal side was full to the brim; the dishwasher, mid-cycle, had nowhere to drain.
The Response
The homeowner booked online through our two-step form at 1:40 p.m.; we called back in eleven minutes with a flat rate for a kitchen-line clearing, agreed in writing before dispatch. Our truck was already in Bayview Hill — the plumber arrived at 2:25, drop sheets down, auger into the line by 2:35.
What We Found
The blockage was a textbook holiday-prep clog: a decade of cooking grease that had cooled and congealed at a shallow sag in the branch line, narrowed further by Richmond Hill's hard-water scale. The auger punched through in two passes; a hot-water flush cleared the residual grease coating.
The Outcome
Flow-tested and running free by 3:20 — inside the hour, as quoted, at the price quoted. We left the homeowner with one honest recommendation: an enzyme treatment monthly and a no-grease-down-the-drain rule, because the scale in that line means the next buildup has an easier foundation. Same-day service isn't a premium for us — our trucks are already in the neighbourhood.
Project details
- 🛠 Category: Drain Cleaning
- 📍 Location: Bayview Hill, Richmond Hill
- 🗓 Completed: 2026-08
- ✅ Warranty: Written 1-year workmanship warranty on every job
- 📝 Pricing: Flat-rate, quoted in writing before work began
